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Lough Erne Resort has revealed that its concierge Neal Graham has been admitted to the global professional association Les Clefs d’Or, following a five-year application process.
Graham, who has worked at the resort for 16 years, moved through several guest-facing roles.
In order to secure membership at Les Clefs d’Or, Graham has completed a series of assessments on local expertise and hospitality standards.
The association, founded in 1929, maintains a network of 4,000 members across 80 countries. It serves as a professional body for hotel concierges to share knowledge and maintain service standards.
Graham said: “It is a real honour to be awarded the Golden Keys and to become a member of Les Clefs d’Or. The process reinforces the values and service standards the association is known for around the world, and I am proud to represent Lough Erne Resort as part of this global concierge community.”
Gareth Byrne, general manager of Lough Erne Resort, added: “This is a significant professional milestone and a proud moment for the entire team. Les Clefs d’Or membership is recognised internationally as a hallmark of excellence in concierge service, and Neal’s Golden Keys are a reflection of the care, dedication and attention to detail our guests experience every day at Lough Erne Resort.”
Lough Erne Resort has revealed that its concierge Neal Graham has been admitted to the global professional association Les Clefs d’Or, following a five-year application process.
Graham, who has worked at the resort for 16 years, moved through several guest-facing roles.
In order to secure membership at Les Clefs d’Or, Graham has completed a series of assessments on local expertise and hospitality standards.
The association, founded in 1929, maintains a network of 4,000 members across 80 countries. It serves as a professional body for hotel concierges to share knowledge and maintain service standards.
Graham said: “It is a real honour to be awarded the Golden Keys and to become a member of Les Clefs d’Or. The process reinforces the values and service standards the association is known for around the world, and I am proud to represent Lough Erne Resort as part of this global concierge community.”
Gareth Byrne, general manager of Lough Erne Resort, added: “This is a significant professional milestone and a proud moment for the entire team. Les Clefs d’Or membership is recognised internationally as a hallmark of excellence in concierge service, and Neal’s Golden Keys are a reflection of the care, dedication and attention to detail our guests experience every day at Lough Erne Resort.”
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It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum is that it has a more-or-less normal distribution of letters, as opposed to using ‘Content here, content here’, making it look like readable English. Many desktop publishing packages and web page editors now use Lorem Ipsum as their default model text, and a search for ‘lorem ipsum’ will uncover many web sites still in their infancy.
The point of using Lorem Ipsum is that it has a more-or-less normal distribution of letters, as opposed to using ‘Content here, content here’, making
The point of using Lorem Ipsum is that it has a more-or-less normal distribution of letters, as opposed to using ‘Content here, content here’, making it look like readable English. Many desktop publishing packages and web page editors now use Lorem Ipsum as their default model text, and a search for ‘lorem ipsum’ will uncover many web sites still in their infancy.
It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum is that it has a more-or-less normal distribution
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