Milsom Hotels and Restaurants has appointed Jess Counsell as general manager for Dedham, a new role overseeing Talbooth Restaurant, Talbooth House and Spa, and milsoms in Dedham. The appointment follows the promotion of Geoff Hare to general manager at Milsom’s Kesgrave Hall and marks a restructuring of the group’s senior leadership.  It is the first […]

South Korean hospitality group Sono International has announced it will acquire Cross Hotels and Resorts, marking a change of ownership for one of Southeast Asia’s fastest-growing brands.  Parent company Flight Centre Travel Group has agreed to sell the Bangkok-based operator to Sono International, which runs a range of hotels and resorts across South Korea. The […]

The Social Hub has unveiled a new global marketing leadership team as the hospitality group accelerates its brand expansion across Europe under chief marketing officer Trix van der Vleuten. The appointments follow the hiring of Daniel Hernández Lyon, former corporate affairs lead at Edelman Italy, as director of global communications in 2023. New leadership roles […]

The Lion Hotel in Shrewsbury has been brought to market, with “substantial” offers invited for the freehold of the Grade II listed town-centre property.The hotel, which dates back to the 15th Century, occupies a prominent position on Wyle Cop in the heart of the town. The property reopened in July 2024 following several years of […]

Strand Palace in London is set to open a £2m meetings and events facility on 10 November, marking the latest phase of its £55m refurbishment programme. The Covent Garden hotel, which dates back more than 115 years, has added 12 new meeting and event spaces, bringing the total on site to 16. The development follows […]

Whitbread, owner of Premier Inn, has received planning consent to transform Verity House, a vacant office building in the South Bank area of Leeds city centre, into a 131-room hotel. A planning application for the development was submitted to Leeds City Council in May 2025. Construction work is expected to commence in early 2026 and […]

Auberge Collection has appointed Jessica Martino Enan as chief commercial officer, a newly created role. Martino Enan joins the luxury hotel group from Gucci, where she served as executive vice president and global chief digital and client service officer. During her tenure, she led the brand’s digital and omnichannel growth and oversaw initiatives to enhance […]

Pandox AB has reported a third-quarter profit of SEK 637m (£50m) and EBITDA) of SEK 1.2bn (£95m), reflecting year-on-year increases of 7% and a sharp recovery from a SEK 39m (£3.1m) loss a year earlier. The Stockholm-based hotel property owner said total revenues rose 5% in the quarter, supported by stronger leisure demand and a […]

Market and Industry Dynamics The hospitality industry operates in an extraordinarily crowded marketplace. The industry has rapidly evolved and has established more than 450 brands with 17.5 million rooms, which has intensified competition, altered competitive dynamics and converted traditional differentiators into basic market entry requirements¹. This proliferation creates commoditisation forces that transform brand differentiation from […]

Autograph Collection Hotels has opened its first property in the Maldives with the launch of The Halcyon Private Isles on Gaafu Alifu Atoll. The resort, part of Marriott International’s Autograph Collection portfolio, occupies two private islands around 90 minutes by seaplane from Malé. The development draws inspiration from the travels of 19th Century British explorer […]