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Anantum Gateway Resorts Jim Corbett

Travel today is no longer only about checking into a room or exploring those same old places. People these days look for moments they can feel, remember, and share. They need a stay that goes beyond the usual and turns into an experience. At Anantum Gateway Resorts & Spa, we have brought this idea to […]
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The Full Hotel Experience Matters

A hotel’s website is often the first moment of belief. It’s where expectations are set, trust is formed and the guest journey truly begins. Beautiful imagery, confident language and a seamless booking process all help position a luxury hotel experience before a guest even steps through the door. But a strong online presence alone does […]
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Sanderson London appoints Kenji Bourquin-Quéva as GM

Sanderson London has appointed Kenji Bourquin-Quéva as general manager following his tenure as hotel manager at the property since September 2025. Bourquin-Quéva previously oversaw operations for the 150-room hotel and its 130 staff. He has worked in the international hospitality sector for more than 10 years. Prior to joining Sanderson, he held the role of […]
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The Chesway Collection appoints new chief exec

The Chesway Collection has appointed Frits Potgieter as chief executive to oversee its portfolio of independent hotels.  Potgieter joined the group in 2022 as general manager of The Montenotte in Cork and has more than 20 years of experience in the international luxury sector. The appointment comes as the group seeks to align its properties, […]
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The Grand in York appoints new hotel manager

The Grand hotel in York has announced Shekhar Grover as its new hotel manager, a move it said rings in an “exciting” new leadership phase that will meet its current high service standards and prioritise guest experience and operational direction to enhance the business further. Grover steps into his new role with 17 years of […]
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How AI revolutionises hotel night shifts

Hotels are haemorrhaging revenue, missing up to 30% of inbound guest calls to busy signals and voicemail amid brutal front desk staffing shortages hitting 65% of properties. Night audit crews run skeletal shifts, with one or two staff juggling check-ins, security sweeps, ledger crunching, and global time-zone inquiries. Late-night surges from international callers overwhelm the […]
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