Minor Hotels to Open Tivoli Palazzo Risorgimento Lecce Hotel in Italy by 2026 – Image Credit Minor Hotels   Minor Hotels plans to open the Tivoli Palazzo Risorgimento Lecce in Italy’s Puglia region by April 2026 following renovations. Minor Hotels has announced plans to expand its Tivoli Hotels & Resorts brand with the opening of a […]
2025 HVS Lodging Tax Report – USAÂ Â Â This fifteenth annual Lodging Tax Study presents data on city, state, and special district lodging and sales taxes imposed on lodging sales. We provide historical data on tax rates and collection and distribution of revenue from lodging taxes levied in all 50 States and the 150 largest US […]
The hospitality industry is entering a new era of digital transformation. By the end of 2026, Milestone’s research across more than 3,500 websites predicts that half of all search traffic will flow through AI engines such as ChatGPT, Google AI Overviews, Bing Copilot, and Perplexity. This represents a fundamental change in how guests discover and […]
HVS Anarock India Hospitality Industry Review October 2025 – Image Credit HVSÂ Â Â Read the latest edition of the HVS ANAROCK monthly industry update, MONITOR (Monthly Overview of National Industry Trends and Hospitality Report), for the key trends in the Indian hospitality industry. Key highlights include: September 2025:
September 2025 recorded a healthy performance for […]
LXR Hotels & Resorts – Da Nang Riverside – Image Credit Hilton   Waldorf Astoria Kuala Lumpur – Image Credit Hilton   NoMad Singapore – Image Credit Hilton   Hilton has announced plans to expand its luxury and lifestyle portfolio in South East Asia, adding nearly 4,000 new rooms through the signing of 17 new properties across six […]
Your car park is the first and last impression that guests have of your hotel. Choosing the right fully automated parking management system can ensure a smooth, stress-free parking experience for your customers. The AI-Gate by Metric is a modern access-control solution featuring barrier gates with integrated ANPR cameras (Automatic Number Plate Recognition). The system instantly […]
Ascott Signs Agreement for New Serviced Residence in Lagos, Nigeria – Image Credit Aleph Hospitality   The Ascott Limited has signed a franchise agreement for Somerset Admiralty Way Lagos, a new serviced residence in Lekki, Lagos, Nigeria, set to open in October 2028. The Ascott Limited announced the signing of a franchise agreement for Somerset Admiralty […]
How to Automate Your Event Workflow and Stop Wasting Time – Image Credit Tripleseat   If you’re an event manager, your job is a constant race against the clock. You’re not just planning memorable events; you’re a salesperson, a coordinator, a financial planner, and a customer service rep, all before lunch. And what’s the biggest drain […]
AHLA Appoints Brett Horton as Chief Advocacy Officer – Image Credit AHLAÂ Â Â Brett Horton has been appointed Chief Advocacy Officer at the American Hotel & Lodging Association (AHLA), effective December 1, 2025. The American Hotel & Lodging Association (AHLA) has announced the appointment of Brett Horton as its Chief Advocacy Officer. Horton, who has spent […]
Bias and Inaccuracy in Conversational AI: What Hoteliers Need to Know – By John Smallwood, President Travel Outlook – Image Credit Travel Outlook   Over the past several months, we’ve explored some of the most common criticisms of conversational AI in hospitality. We’ve examined the empathy gap, where AI struggles to respond with genuine emotional intelligence. […]
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