From historic inns to luxury coastal icons, leading properties trust Maestro’s all-in-one PMS to deliver authentic New England hospitality with modern efficiency; Visit Maestro at NEIRA November 5 to 7

Maestro PMS, the preferred All-In-One web property-management system for independent hotels and luxury resorts, is proud to announce that four of its clients — White Elephant (Nantucket, Mass.), Ocean House (Watch Hill, R.I.), Castle Hill Inn (Newport, R.I.), and Twin Farms (Barnard, Vt.) — have been named among Condé Nast Traveler’s “Top 15 Best New England Resorts” for 2025.

These celebrated destinations exemplify the best of New England hospitality as they blend historic charm, oceanfront elegance, and refined luxury with world-class service. Each property uses Maestro’s integrated platform to enhance personalized guest experiences while maintaining the region’s signature balance of heritage and innovation.

“Maestro is honored to support these distinctive New England resorts,” said Mark Kelly, Maestro PMS Senior Sales Engineer. “Our technology was built for independent hoteliers who want to preserve their property’s unique story while embracing modern solutions that enhance guest engagement and operational excellence.”

Timeless Properties, Modern Tools

Each of these award-winning resorts demonstrates how Maestro’s flexible, unified technology supports the artistry of true hospitality:

• White Elephant, Nantucket – A beloved island landmark celebrating its 100th anniversary, White Elephant blends timeless coastal sophistication with modern comfort. As guests admire the beauty of the newly renovated property (from its serene great lawn to its waterfront dining and views of passing sailboats) Maestro PMS works behind the scenes to ensure that every guest and meeting planner request is handled seamlessly. By linking itineraries and activities (such as spa treatments, island excursions, and private dinners) to the central folio, Maestro keeps information accurate and up to date. With all departments operating cohesively, White Elephant continues to inspire exceptional stays that bring guests back year after year.
• Ocean House, Watch Hill – The first and only AAA Five Diamond and Forbes Five-Star hotel in Rhode Island, Ocean House combines Gilded Age grandeur with contemporary refinement. After days spent on the beach and indulging in its celebrated dining, guests retreat to one of 49 rooms or 20 suites for a luxurious night’s rest. Maestro not only helps the hotel deliver world-class service but also empowers residential owners with secure online access to view reservations, performance, and expenses via its Owners Portal. The system manages flexible owner availability, billing, commission payments, and fund transfers while supporting equitable revenue distribution and operational transparency.
• Castle Hill Inn, Newport – Perched on the rocky coast with panoramic views of Narragansett Bay, Castle Hill Inn is synonymous with serenity and elegance. A beloved gathering place for locals and visitors alike — and one of Rhode Island’s premier wedding venues — the property relies on Maestro to orchestrate every stay with precision. From capturing guest preferences to analyzing spend data, Maestro helps personalize experiences and strengthen future bookings. The platform also shares valuable guest insights and operational intelligence across departments to drive excellence, differentiation, and long-term success.
• Twin Farms, Barnard – Nestled amid Vermont’s rolling countryside, Twin Farms captures the essence of rustic sophistication. The property feels like a private estate, where every detail is personalized. Guests enjoy culinary excellence, from fine dining to intimate forest picnics, and pursue wellness through hiking, biking, skiing, or spa experiences. Here Maestro supports staff with mobile tools (including check-in/out, spa scheduling, and interactive guest updates) ensuring that wherever guests are on property, their needs are met instantly and effortlessly.

From Industry Recognition to Industry Connection: Meet Maestro at NEIRA 2025

As Maestro celebrates the success of its award-winning New England clients, the company is also gearing up to connect with hoteliers in person at the New England Inns & Resorts Association (NEIRA) 2025 Annual Conference, taking place November 5–7, 2025, at Newport Harbor Island Resort in Newport, Rhode Island.

Maestro PMS is a proud sponsor of NEIRA 2025 and invites attendees to visit them in Booth #58 to see firsthand how its All-In-One PMS powers some of the most celebrated resorts in the region. Visitors can experience live demos of the new Maestro Touch platform, explore the Guest Experience Management System (GuestXMS), test the embedded payments solution MezzoPay, and preview the latest enhancements to Spa Management, Front Desk, and Sales & Catering tools.

“Whether you operate a historic inn or a luxury coastal resort, we look forward to showing attendees how Maestro’s solutions will help New England properties delight guests, empower staff, and protect their legacy,” Maestro’s Kelly said. “Come see us and learn how technology and tradition can work beautifully together with Maestro.”

About Maestro 

Maestro is the preferred cloud hosted or on-premises All-In-One Web PMS solution for independent hotels, luxury resorts, conference centers, vacation rentals, and multi-property groups. Maestro’s PCI certified and EMV ready enterprise system offers 20+ integrated modules on a single database including touchless and mobile apps to increase engagement, drive direct bookings, centralize operations; all while enabling a unified & seamless guest journey from booking to checkout and everything in between. For over 45 years Maestro’s Diamond Plus Service has provided unparalleled 24/7 support and education services to keep hospitality groups thriving and productive. Click here for more information on Maestro PMS. Click here to get your free PMS Buying guide.