Four Seasons Hotel Toronto announces the appointments of Kristi Grotsch as Hotel Manager and Dario Mazzoli as Director of Food and Beverage, adding two key leadership roles to the flagship property’s dynamic senior management team.

Kristi joined Four Seasons in 2022 as Director of Food and Beverage at Four Seasons Hotel Toronto, bringing more than 16 years of experience in luxury hospitality. Prior to Four Seasons, she held leadership roles in food and beverage and quality improvement at several luxury hotels, providing strategic oversight across various operational departments. Kristi has also served in a learning and development role in Dubai, overseeing 15 hotels across 10 countries in the Americas, Middle East, Europe and India, later returning to Toronto to focus on operational service excellence for the Americas. Known for her passion and drive, Kristi consistently elevates team performance and guest experience – values that align with Four Seasons commitment to excellence.

A new member of the Four Seasons family, Director of Food and Beverage Dario Mazzoli has more than 18 years of experience within the hospitality industry. Dario brings an impressive background in culinary and beverage management, having worked with some of the most prestigious brands in the industry including one of London’s most iconic members’ clubs known, for its exceptional dining and vibrant nightlife. With extensive experience across global markets including the United Kingdom, China, Brazil, Germany, Greece, Hong Kong, India and Morocco, Dario embraces diverse cultural influences that shape his leadership style and inspire innovation in hospitality. His passion for the industry will strengthen the culinary offerings at Four Seasons Hotel Toronto, elevating the overall dining experience to new heights.

“We are thrilled to announce the promotion of Kristi Grotsch and welcome Dario Mazzoli to our leadership team. Their combined wealth of expertise and dedication will undoubtedly enhance all aspects of the guest experience as they oversee and mentor their respective departments,” says General Manager Patrick Pollak. “As the global flagship property, we strive to provide unparalleled service and memorable experiences, and these appointments reaffirm our commitment to upholding these values.”