/ Aug 25, 2025
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Crerar Hotels has appointed Dayle Nicoll as general manager of Balmoral Arms, its traditional country inn located in the royal town of Ballater.
Nicoll brings 15 years of hospitality experience to the role, having worked at several of Scotland’s best-known hotels and resorts.
He was previously operations manager at Carnoustie Golf Hotel and Spa, where he supported a £3m investment programme and helped deliver events including The Open and the Senior Open.
He has also held positions at Malmaison Hotels and the Invercarse Hotel. Additionally, in 2018, Nicoll worked at Dunkeld House Hotel, which Crerar Hotels acquired last year.
Balmoral Arms, formerly the Deeside Inn, reopened in 2022 following a £2.2m refurbishment. The property is located near Balmoral Castle, the royal family’s Scottish residence.
Nicoll said: “Balmoral Arms is a beautiful property located within one of the most historical towns in Scotland, and close to the royal residence, so I am incredibly honoured to step into the role of general manager here, and I’m looking forward to working with the team who make this place so special.
“I’ll be working closely with the entire Crerar Hotels team as well as my colleagues within the hotel to ensure all guests continue to receive the excellent customer service that the group is renowned for and the cosy country welcome that Balmoral Arms is known for.”
Crerar Hotels has appointed Dayle Nicoll as general manager of Balmoral Arms, its traditional country inn located in the royal town of Ballater.
Nicoll brings 15 years of hospitality experience to the role, having worked at several of Scotland’s best-known hotels and resorts.
He was previously operations manager at Carnoustie Golf Hotel and Spa, where he supported a £3m investment programme and helped deliver events including The Open and the Senior Open.
He has also held positions at Malmaison Hotels and the Invercarse Hotel. Additionally, in 2018, Nicoll worked at Dunkeld House Hotel, which Crerar Hotels acquired last year.
Balmoral Arms, formerly the Deeside Inn, reopened in 2022 following a £2.2m refurbishment. The property is located near Balmoral Castle, the royal family’s Scottish residence.
Nicoll said: “Balmoral Arms is a beautiful property located within one of the most historical towns in Scotland, and close to the royal residence, so I am incredibly honoured to step into the role of general manager here, and I’m looking forward to working with the team who make this place so special.
“I’ll be working closely with the entire Crerar Hotels team as well as my colleagues within the hotel to ensure all guests continue to receive the excellent customer service that the group is renowned for and the cosy country welcome that Balmoral Arms is known for.”
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It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum is that it has a more-or-less normal distribution of letters, as opposed to using ‘Content here, content here’, making it look like readable English. Many desktop publishing packages and web page editors now use Lorem Ipsum as their default model text, and a search for ‘lorem ipsum’ will uncover many web sites still in their infancy.
The point of using Lorem Ipsum is that it has a more-or-less normal distribution of letters, as opposed to using ‘Content here, content here’, making
The point of using Lorem Ipsum is that it has a more-or-less normal distribution of letters, as opposed to using ‘Content here, content here’, making it look like readable English. Many desktop publishing packages and web page editors now use Lorem Ipsum as their default model text, and a search for ‘lorem ipsum’ will uncover many web sites still in their infancy.
It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum is that it has a more-or-less normal distribution
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