Advantage Utilities has been named Consultancy of the Year for Large Customers at the 2025 TELCA Awards, an accolade that highlights the company’s growing influence in the hotel sector and its proven ability to deliver measurable results across energy cost reduction, sustainability, and operational resilience. 

The award comes at a time when hotels across the UK face growing pressure to manage rising energy costs, reduce carbon emissions, and meet regulatory and guest expectations without compromising service quality. With round-the-clock operations, energy-intensive facilities, and high standards for guest experience, hotels require a partner who understands the commercial realities of the sector.

Advantage Utilities has become that partner for several of the UK’s most respected hospitality brands, including Peninsula Hotels, Mandarin Oriental, and Grantley Hall. These clients trust the consultancy not only to manage procurement but to provide strategic energy oversight across their estates, identifying long-term opportunities to reduce both costs and carbon.

In one hotel portfolio alone, Advantage Utilities delivered energy savings exceeding £500,000 within the first two years, with further savings projected through planned upgrades and data-led optimisation. This success came from working closely with each hotel to understand their specific operational needs, sustainability ambitions, and guest expectations.

“We’re not just here to negotiate contracts,” explains Director Tim Ross. “We look at how energy is used throughout the entire hotel, from spa facilities and kitchens to HVAC and back-of-house systems. That allows us to build a strategy that protects margins, improves environmental performance and ensures compliance, without disrupting operations or compromising guest experience.”

The consultancy’s hotel-focused service model spans five key areas:

• Procurement & Contract Structuring: Including fixed, flexible, and hybrid strategies aligned to seasonal demand and budget requirements.
• Cost Recovery & Validation: Ensuring accurate billing, identifying overcharges, and navigating complex non-commodity costs like network and policy charges.
• Efficiency & Onsite Generation: Supporting implementation of technologies like LED upgrades, CHP, and renewable generation to reduce grid reliance.
• Carbon & ESG Reporting: Helping hotels meet SECR obligations, quantify emissions, and align with long-term sustainability frameworks.
• Minimal Disruption: Ensuring continued operations throughout the entire process, maintaining guest comfort and experience. 

What sets Advantage Utilities apart is its ability to balance commercial and operational needs. In the hotel sector, guest experience is paramount, and energy upgrades or reporting requirements must be integrated with minimal disruption. The consultancy works alongside hotel management, facilities teams, and sustainability needs to implement changes without interfering with day-to-day operations.

The TELCA judging panel cited this ability to deliver technical, commercial, and service outcomes simultaneously as a key factor in Advantage Utilities’ award win. In multiple hotel projects, the consultancy helped uncover hidden billing errors, recommend site-specific upgrades, and establish robust carbon reporting frameworks, all while ensuring the hotels remained operational, compliant, and guest-ready.

As the UK hotel industry continues to navigate energy volatility, evolving ESG requirements, and growing demand for sustainable operations, Advantage Utilities stands out as a strategic partner helping hospitality businesses stay ahead of change.

If you’d like to explore how Advantage Utilities can support your hotel with commercial energy services, visit www.advantageutilities.com or contact the team directly for a consultation.

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